If you are managing the health of another, you can apply for proxy access. This provides access to the person's online account for:
- view appointments
- order medication
- access to medical records
Proxy access on behalf of children
People with parental responsibility for children have rights to access their children’s records. This is in most cases. Not all parents have parental responsibility. Proxy access for parent and guardian to a child’s record is a practice-level decision.
Proxy access on behalf of another adult
A person must request an account for online access at the practice where the person they are acting for is a patient. Proxy is the recommended alternative to sharing login details.
To request proxy access for your children aged 14 and under or vulnerable adult, you will need to personally visit the GP practice to fill out the form for yourself and the patient.
You will need to provide with all the following:
- Proof of ID and address for yourself (Adult)
- Birth certificate or NOK proof and a photo ID
- A written request by the adult
More Information
RCGP guidance on Proxy Access
NHS App: Using linked profiles to access services for someone else